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BY PURCHASING THIS PROGRAM YOU (HEREIN REFERRED TO AS “CUSTOMER”) AGREE TO THE FOLLOWING TERMS STATED HEREIN.
THE ON OUR KNEES EXPERIENCE 2026 | TERMS OF PURCHASE
BY PURCHASING THIS PROGRAM AND SUBMITTING THIS FORM, YOU (HEREIN REFERRED TO AS “CUSTOMER”), AGREE TO THE FOLLOWING TERMS: BY PURCHASING THIS PROGRAM YOU (HEREIN REFERRED TO AS “CUSTOMER”) AGREE TO THE FOLLOWING TERMS STATED HEREIN.
THE ON OUR KNEES EXPERIENCE 2026 | TERMS OF PURCHASE
1. Program/Service
Relationship Technologies LLC d/b/a Mama Gena’s School of Womanly Arts (herein referred to as “Company”) agrees to provide services of The On Our Knees Experience (herein referred to as “Program”). Customer agrees to abide by all policies and procedures as outlined in this agreement as a condition of their participation in the Program
2. Waiver of Liability/Assumption of Risk
Customer understands Company and its subsidiaries, owners, principals, directors, executives, assistants, employees, staff, or agents are not lawyers, doctors, managers, therapists, business managers, registered dieticians, financial analysts, psychotherapists, psychologist, or accountants. Customer understands their participation in this program will not treat or diagnose any disease, illness, or ailment and if they should experience any such issues they should see their registered physician or other practitioner as determined by their own judgment. If Customer needs or wants to receive medical treatment, therapy, or psychological counseling, Customer agrees to do with licensed providers as determined by their own judgment.
Customer understands that the Program is not a substitute for health care, medical or nutritional advice of any kind. Customer understands and agrees that Customer is fully responsible for their, mental, emotional, and physical choices, wellbeing, and decisions during the Program.
Customer understands that Company does not tolerate sexual harassment of any kind. If another Participant reports Customer, Company will do a thorough investigation of Customer and they may be required to leave the Program without refund. “Sexual Harassment” is defined as unwelcomed sexual advances, including but not limited to patting, pinching, fondling, kissing, or touching, requests for sexual favors, sexually explicit messages, sexual assault, or use of threats or rewards for sexual favors, unwanted physical contact or intimacy.
Except where the law requires a different standard, Customer and their assigns, executors, guardians, successors and all other legal representatives, hereby release, discharge, waive and forever relinquish Regena Thomashauer, Company, and each of their agents, employees, officers, directors, Program assistants, contractors, employers and any other person associated with the aforementioned persons and entities (collectively, the “Released Parties”), from any and all known or unknown claims, lawsuits, or action resulting directly or indirectly from Customer participation in the Program. Additionally, Customer agrees they will not attempt to present any claims against, prosecute, sue, seek to attach any lien for any purpose including satisfaction of a judgment or other judicial decree, to the property of the Released Parties under any circumstance.
Additionally, the services are offered on an "as is," "where is," and "where available" basis, with no warranty of any kind — whether express, implied, or statutory — including, but not limited to, warranties of title or the implied warranties of merchantability or fitness for a particular purpose. This does not affect those warranties which are incapable of exclusion, restriction, or modification under the laws applicable to this agreement.
Customer acknowledges that neither Company, its affiliates, nor any of their respective employees, agents, third parties, or licensors warrant that the services will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from use of the Program, or as to the timeliness, sequence, accuracy, reliability, completeness, or content of any information or service provided through the Program.
Customer understands that Company does not offer any representations, warranties, or guarantees, verbally or in writing, regarding any results of any kind. Customer agrees that its results are dependent on various factors and in no way dependent on any information Company provides to Customer.
Customer agrees that Company is not responsible for any loss, death, illness, property damage, or bodily injury, caused by use of or participation in the Program and expressly waives, discharges, releases all liability and holds Company harmless of all such claims. To the maximum extent permissible under applicable law, Company will not be responsible to Customer or any third party claims through Customer for any direct, indirect, special or consequential, economic or other damages arising in any way out of use or participation in the Program.
3. Program Structure
The Program shall include:
- Access to four 90-minute group teaching calls facilitated by Regena Thomashauer
- Access to weekly assignments
- Access to an online forum
If the Company is in any way impaired in the delivery of course material or delivery, Company’s performance shall be extended without liability for the period of delay or inability to perform due to such impairment. Company agrees to communicate with Customer the reason for delay and foreseeable timeline for delivery, if any.
4. Fees
Customer hereby agrees that throughout the term of this Agreement, the total cost and the payment terms for the Program are set forth in the Order Form, which shall be attached hereto and made a part hereof.
5. Method of Payment
Customer shall pay by Credit or Debit Card.
Under special circumstances only, if Customer cannot pay via Credit or Debit Card, Company may accept alternative payment methods at the sole discretion of the Company. If Customer requires such alternative payment methods, Customer must notify Company pursuant to any method provided in Section 8 of this Agreement.
If Customer elects to pay via the payment plan, Customer authorizes the Company to automatically charge Customer’s credit card every thirty (30) days until their balance is paid in full.
6. Refund Policy
Customer shall be entitled to a refund within seven (7) days of initial purchase (the “Refund Period”) upon the submission of a written refund request to Company pursuant to Section 12(H) of this agreement. After the Refund Period expires, Customer shall be responsible for full payment of fees for the entire Program, regardless of whether Customer completes the Program, and regardless of whether Customer enrolled on the payment plan or paid the single payment price.
7. Time with Company
At the time of Customer’s scheduled calls with Company (the “Sessions”), Customer will meet with Company at the scheduled time. Customer understands that the Sessions will end at the appointed time even if Customer is late.
Customer understands all available times for the Sessions are at the sole discretion of the Company. If the schedule changes at any time, Company will notify Customer. All of the times are stated in Eastern Time.
8. Communication with Company
Company welcomes communication via phone or email. For questions regarding the Program, please email: info@mamagenas.com as it is the primary Customer contact method. Company will answer Customer’s questions regularly during non-holiday and non-vacation weeks. Please allow for a seventy-two (72) hour response time within that window.
9. Confidentiality
Any Confidential Information shared by any representative of the Company or any other Program Participants is confidential, proprietary, and belongs solely and exclusively to the party disclosing the information. Customer agrees not to disclose, reveal or make use of any Confidential Information or any transactions, during discussions, on the Company Websites, during any Sessions, or otherwise.
Customer agrees not to use such confidential information in any manner other than in discussion with the Company during the Program. Confidential Information includes, but is not limited to, information disclosed during the Program by Company or Program Participants, in connection with this Agreement or the Program, including, but not limited to, any names, addresses, telephone numbers, e-mail addresses, Company’s methods of teaching, Program documents, Program content, conversations amongst staff, participants, Company employees, or attendees, and shall not include information rightfully obtained from any third party.
Customer will keep Confidential Information in strictest confidence and shall use its best efforts to safeguard the Confidential Information and to protect it against disclosure, misuse, espionage, loss and theft.
Further, Customer agrees that if they violate or display any likelihood of violating this section the Company will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.
10. Non-Disclosure of Materials
Materials given to Customer during the Program Company is proprietary, copyrighted and developed specifically for Company. Customer agrees that such proprietary material is solely for Customer’s own personal use. Any disclosure to a third party including but not limited to, reproduction, distribution, or selling of the materials in the Program is strictly prohibited. Materials include but are not limited to, Company’s video recordings, audio recordings, PDF documents, handouts, course work, or any materials distributed by Company to Customer.
11. No Transfer of Intellectual Property
Company's Program is copyrighted and the Materials provided to Customer are for Customer's individual use only. Customer is permitted to have a single-user license. Customer is not authorized to use any of Company’s intellectual property for Customer's own business or commercial purposes. All intellectual property, including Company's copyrighted program and/or Materials, shall remain the sole property of the Company. No license to sell or distribute Company's materials is granted or implied.
Customer agrees that if Customer violates, or displays any likelihood of violating, any of Customer’s agreements contained in this paragraph, the Company will be entitled to damages and injunctive relief to prohibit any such violations and to protect against the harm of such violations.
12. Customer Responsibility
Customer accepts and agrees that Customer is fully responsible for their progress and results from the Program. Company makes no representations, warranties, or guarantees verbally or in writing regarding Customer’s performance. Customer understands that because of the nature of the program and extent, the results experienced by each Customer may significantly vary. Customer acknowledges there is no guarantee that Customer will reach their goals as a result of participation in the Program.
13. Film/Recording Release
Customer hereby grants to the Company and to its licensees, assignees, and other successors-in-interest, all rights of every kind and character whatsoever in perpetuity in and to Customer’s appearance (hereinafter referred to as the "Appearance") in connection with promotional footage, written script, print images, photography, audio and visual recording for the Calls and the Program.
Customer hereby authorizes the Company to photograph, record, or release (on tape, film, print, website or otherwise), the Appearance; to edit at its discretion and to include with the appearance of others in the Calls and the Program; and to use the Appearance in any manner or media whatsoever, including without limitation unrestricted use for purposes of individual packaging and sales of the Calls, publicity, advertising and sales promotion; and to use Customer’s name and likeness in connection with the Calls and the Program.
Customer hereby waives all rights, release, and discharge the Company from, and shall neither sue nor bring any proceeding against any such parties for, any claim, demand or cause of action whether now known or unknown, for proceeds, defamation, invasion of right to privacy, publicity or personality or any similar matter, or based upon or relating to the use of Customer’s Appearance. The Company owns all rights and proceeds resulting from Customer’s Appearance.
If Customer does not wish to grant Company such rights, Customer must submit written notice to Company via the email address provided in Section 8 of this Agreement. Additionally for all Company’s Live Events attended by Customer, Customer acknowledges that it is Customer’s responsibility to notify Company in person and obtain an identifying credential from Company and prominently display the credential on Customer at all times.
Even with such notice as provided above, Customer understands that Company cannot guarantee that Customer will not be photographed or recorded, however Company shall make a reasonable effort to exclude any material with Customer’s likeness from all published material.
14. Force Majeure
In the event that any cause beyond the reasonable control of either Party, including without limitation acts of God, war, curtailment or interruption of transportation facilities, threats or acts of terrorism, State Department travel advisory, national or international health crisis, COVID-19 restrictions, labor strike or civil disturbance, make it inadvisable, illegal, or impossible, either because of unreasonable increased costs or risk of injury, for Company to perform its obligations under this Agreement, the Company’s performance shall be extended without liability for the period of delay or inability to perform due to such occurrence and Customer will not receive a refund in the event of such occurrence.
15. Severability/Waiver
If any provision of this Agreement is held by to be invalid or unenforceable, the remaining provisions shall nevertheless continue in full force. The failure of either Party to exercise any right provided for herein will not be deemed a waiver of that right or any further rights hereunder.
16. Miscellaneous
A) Limitation of Liability. Customer agrees they used Company’s services at their own risk and that Program is only an educational service being provided. Customer releases Company, its officers, employers, directors, and related entities from any and all damages that may result from any claims arising from any agreements, past or present, between the parties. Customer accepts any and all risks, foreseeable or unforeseeable.
Customer agrees that Company will not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of Company’s services or enrollment in the Program. Customer knowingly, voluntarily, and expressly, waives any claim for damages including but not limited to; injury or death Customer may sustain as a result of participating in this Program.
Customer further declares and represents that no promise, inducement or agreement not herein expressed has been made to Customer to enter into this release. The release made pursuant to this paragraph shall bind Customer’s heirs, executors, personal representatives, successors, assigns, and agents.
B) Non-Disparagement. In the event that a dispute arises between the Parties, the Parties agree and accept that the only venue for resolving such a dispute shall be in the venue set forth herein below. The parties agree that they neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. The Parties agree that neither will directly or indirectly, in any capacity or manner, make, express, transmit speak, write, verbalize or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, each other or any of its programs, members, owner directors, officers, Affiliates, subsidiaries, employees, agents or representatives.
C) Assignment. This Agreement may not be assigned by the Customer, without express written consent of Company. This Agreement shall be binding upon and inure to the benefit of the parties hereto, their respective heirs, executors, administrators, successors and permitted assigns. Waiver of any breach or the failure to enforce any provision hereof shall not constitute a waiver of that or any other provision in any other circumstance.
D) Termination. Customer agrees that the Company may, at its sole discretion, terminate this Agreement, and limit, suspend, or terminate Customer’s access to Program without refund or forgiveness of monthly payments if Customer becomes disruptive to Company, difficult to work with, upon violation of the terms, for any reason or no reason as determined by Company. Customer may still be liable to pay the total contract amount as determined by Company.
E) Indemnification. Customer shall defend, indemnify, and hold harmless Company, Company’s officers, employers, employees, contractors, directors, related entities, trustees, affiliates, and successors from and against any and all liabilities and expense whatsoever - including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys fees, and disbursements - which any of them may incur or become obligated to pay arising out of or resulting from the offering for sale, the sale, and/or use of the Program, excluding, however, any such expenses and liabilities which may result from a breach of this Agreement or sole negligence or willful misconduct by Company, or any of its shareholders, trustees, affiliates or successors. Customer shall defend Company in any legal actions, regulatory actions, or the like arising from or related to this Agreement. Customer recognizes and agrees that all of the Company’s shareholders, trustees, affiliates and successors shall not be held personally responsible or liable for any actions or representations of the Company.
F) Resolution of Disputes. Pursuant to Section 2 of this Agreement, If not resolved first by good-faith negotiation between the parties, every controversy or dispute relating to this Agreement will be submitted to the American Arbitration Association (“AAA”) in New York, New York. Customer may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are strictly prohibited. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.
All claims against Company must be lodged within 100-days of the date of the first claim or otherwise be forfeited forever. The arbitration shall occur within ninety (90) days from the date of the initial arbitration demand. The parties shall cooperate to ensure that the arbitration process is completed within the ninety (90) day period. The parties shall cooperate in exchanging and expediting discovery as part of the arbitration process. The arbitration will be held before one arbitrator pursuant to the AAA rules. The written decision of the arbitrator (which will provide for the payment of costs) will be absolutely binding and conclusive and not subject to judicial review, and may be entered and enforced in any court of proper jurisdiction, either as a judgment of law or a decree in equity, as circumstances may indicate. Customer further agrees that Company shall be entitled, in addition to damages, unpaid fees, costs and interest, to recover the costs of the arbitration proceedings as well as any collection proceedings, as necessary, including reasonable attorneys’ fees. In the event it shall be necessary to obtain a court order confirming any such arbitral award, or to otherwise bring a court proceeding, Customer shall submit to the jurisdiction of any court of competent jurisdiction sitting in New York, New York.
G) Equitable Relief. In the event that a dispute arises between the Parties for which monetary relief is inadequate and where a Party may suffer irreparable harm in the absence of an appropriate remedy, the injured Party may apply to any court of competent jurisdiction for equitable relief, including without limitation a temporary restraining order or injunction.
H) Notices. Any notices to be given hereunder by either Party to the other may be effected by personal delivery or by mail, registered or certified, postage prepaid with return receipt requested. Notices delivered personally shall be deemed communicated as of the date of actual receipt; mailed notices shall be deemed communicated as of three (3) days after the date of mailing. For purposes of this Agreement, "personal delivery" includes notice transmitted by fax or email. Email: support@mamagenas.com
I) Entire Agreement. This Agreement constitutes and contains the entire agreement between the parties with respect to its subject matter, supersedes all previous discussions, negotiations, proposals, agreements and understandings between them relating to such subject matter, and may not be modified, amended, or discharged, nor may any of its terms be waived, except by an instrument in writing signed by both parties in duplicate.
J) Controlling Law. This Agreement shall be governed by and construed in accordance with the laws of the State of New York, United States of America.
I HAVE READ AND AGREE TO THE WORKING AGREEMENTS ABOVE.
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